Employee Type: Direct Hire
Experience: 5 Years
Location: Austin, TX 78728
Job Reference #: 40-102203-17MD
Company Industry: Job Type : Data Entry ASA : Clerical General Classi
Job Title: Customer Service Data Analyst
A North Austin technology company is looking to add a Customer Service Data Analyst to their fun and fast-growing team.
Responsibilities for Customer Service Data Analyst
Responsible for taking data from customer service CRM, Microsoft Dynamics, and converting into usable dashboards and reports. Dashboards will include daily repair turnaround times, serial numbers customer name and all other data pertinent to repair business.
Create reports to be used internally to monitor repair/failure trends, repair turnaround time and depot performance.
Create reports for customers and quarterly business reviews.
Create daily dashboards for management to utilize and a clean consistent data collection.
Interact with repair depots, call center and customers
Qualifications for Customer Service Data Analyst
5 years of data analyst experience
Experience with a CRM system
Qualified candidates, please email your resume to Maggied@burnettspecialists.com
Compensation & Benefits for Customer Service Data Analyst
Salary : DOE
Benefits : Full time, permanent employees are eligible for:
o Paid holidays, vacation, and personal time off
o Medical, dental, and vision insurance
o Short and Long Term Disability
o Life Insurance
o 401(k) retirement plans
Position Type for Customer Service Data Analyst
If you have questions concerning this position, please contact Maggie Dunn.
Thank you for choosing Burnett Specialists. Equal Opportunity Employer M/F/D/V
Meet your Recruiter
Company Name: Burnett Specialists