Employee Type: Temp To Hire
Experience: Customer Service / Call Center
Location: El Paso, TX 79907
Job Title: Customer Service Representative
We have an immediate need for your Customer Service skills at this fast-growing , top-rated East Side Call Center. Your supervisor is eager to show you the ropes and value you for a job well done. We look forward to hearing from you .
Responsibilities for Customer Service Representative
The primary role of Customer Service Advocate is to respond to complex inquiries regarding benefits, billing, eligibility, coverage and other related information and provide solutions for customers, clients and health care professional via phone and email.
MINIMUM JOB REQUIREMENTS: (Education, Experience, Skills)
High School Diploma or equivalent required
1+ years of customer service experience analyzing and solving customer problems required; call center experience a PLUS
Knowledge of Medical Terminology a PLUS
Excellent written and oral communication skills
Ability to perform in a high volume, fast paced call center environment
Proven ability to work independently as well as a productive member of a team
Exceptional organizational and time-management focus
Bi-lingual Spanish Required
You must have flexibility to work between the hours of 6:00 am and 9:00 pm Mon thru Sunday. You will be given a set schedule.
Training is from 2:30 pm to 11:00 pm Mon - Fri. and is for 6 weeks.
Pay rate is $12.00
Position is long term.
Looking to fill the positions ASAP!
Qualifications for Customer Service Representative
High School Diploma or GED
Strong attention to detail
Excellent written and verbal communication skills
Compensation & Benefits for Customer Service Representative
As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Option Plan.
Position Type for Customer Service Representative
If you have questions concerning this position, please contact Laura Mora.
Thank you for choosing Burnett Specialists. Equal Opportunity Employer M/F/D/V
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Company Name: Burnett Specialists