Employee Type: Long term
Experience: Customer Service
Location: El Paso, TX 79907
Job Reference #: 70-100861-17LIM
Company Industry: Job Type : Customer Service ASA : Professional Gene
Job Title: Coverage Determination Customer Service Rep
We have an immediate need for your customer service skills at this top-rated call center. Your supervisor is eager to show you the ropes and value you for a job well done. Business casual environment.
Responsibilities for Coverage Determination Customer Service Rep
The primary role of the Customer Service Rep is to respond to complex inquiries regarding benefits, billing, eligibility.
Qualifications for Coverage Determination Customer Service Rep
• High School Diploma or GED
• 1+ years of customer service experience analyzing and solving customer problems
• Strong attention to detail
• Excellent written and verbal communication skills
Must be fluent in Spanish.
Must be able to work a shift between the hours of 6am-9pm Monday through Sunday (Will be given a set schedule).
Training schedule is Monday - Friday, 2pm-11pm
Compensation & Benefits for Coverage Determination Customer Service Rep
As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Option Plan.
Position Type for Coverage Determination Customer Service Rep
If you have questions concerning this position, please contact Laura Mora.
Thank you for choosing Burnett Specialists. Equal Opportunity Employer M/F/D/V
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Company Name: Burnett Specialists