Call Center Representative

Employee Type: Temp-to-Hire
Experience: 1+ years call center experience
Location: The Woodlands, TX 77380
Job Reference #: 100301
Salary: $12/hr
Company Industry: Customer Service
Job Title: Call Center Representative

Position Summary


Great temporary position with full-time potential! This Houston-based company needs your customer service skills to help them streamline their customer service department. Beautiful offices located in The Woodlands.  They are looking for a permanent member to their team!

Responsibilities for Call Center Representative


*	Answer high volume inbound calls in a timely manner
*	Utilize scripts to provide customer service on common topics
*	Identify customer' needs, clarify information, research every issue and provide solutions 
*	Document conversations for record keeping and quality purposes
*	Ability to work on multiple screens and in multiple software systems at once
*	Professional written and spoken communication skills
*	Ability to work any shift assigned by client during companies business hours

Qualifications for Call Center Representative


•	High School Diploma 
•	Proficiency in MS Office (MUST KNOW EXCEL!)
•	Strong attention to detail
•	Excellent written and verbal communication skills

Compensation & Benefits for Call Center Representative


As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Option Plan.

Position Type for Call Center Representative


Temp-to-Hire

If you have questions concerning this position, please contact  Hope Simmons.
Thank you for choosing Burnett Specialists.    Equal Opportunity Employer M/F/D/V

Meet your Recruiter


Hope Simmons
Company Name:   Burnett Specialists