Call Center Customer Service Temp Staffing Firm in Austin TX

Your call center personnel are the “face” of your company to many of your customers. That’s why you select them carefully and train them thoroughly. When you need to augment your call center staff with temporary employees, you want that same level of professionalism. You need an Austin call center temp staffing firm you can rely on to provide quality help.

Why Employers Choose Burnett Specialists as Their Austin Customer Service Temp Staffing Firm

As Texas’s largest employee-owned staffing and placement firm, we attract talented, motivated people who can learn quickly on the job. We interview hundreds of candidates every week and present the best options for your company. That means that when our clients call us, we have multiple qualified people ready to go to work.

At our customer service temp staffing firm in Austin TX, we understand that call center staffing needs can fluctuate considerably. Employing people you can’t keep busy all of the time under normal circumstances is a drain on your budget. However, when you have a promotion, a busy time of year or need people to fill in for employees who are on vacation or leave, you need to staff up quickly.

We Build Relationships with Our Clients

The recruitment and placement specialists at our call center temp staffing firm in Austin TX work closely with our clients to build long-term relationships. When you trust your staffing needs to Burnett Specialists, you’ll have a dedicated specialist who understands your business and what you need and expect from those who work for you.

Our Austin call center temp staffing firm provides temporary call center support personnel for a multitude of industries, including:

Health Care
Information Technology
Retail Sales

Call Us Today

Whether you need immediate temporary staffing or you’d like to find out more about what our Austin customer service temp staffing firm can do for you the next time the need arises, give us a call at 512-794-0077.

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Our mission is to make Burnett / Choice synonymous with integrity and proven results; to have our team members recognized as leaders for their professionalism and dedication; and to meet and anticipate needs so that the satisfaction we feel in a job well done is reflected back to us by those we serve.

Senior Vice President


“Our Human Resources Department recommended Burnett Accounting Specialists to help us fill an open Credit Analyst position. I was somewhat skeptical about using a staffing company to fill an important position for us, but the Burnett team jumped in immediately and asked for the characteristics and experience levels we were looking for. We received several resumes to fill the open position and began interviewing the same week. We quickly found the candidate we were looking for, brought him on board, and have been very pleased with the results. Shortly thereafter, we needed to fill another analyst position with a slightly different skill set. Once again, Burnett quickly got us the requested resumes and set up interviews. We filled that position in a week and have been extremely happy with the results. I am pleased to recommend Burnett to anyone in need of timely performance in presenting pre-qualified candidates for temporary or full-time employment. I am completely confident they will surpass your expectations.”


International Oilfield and Waterfield Products Company

“We recently had two positions filled with your candidates, and we were very impressed with their professionalism and pleasantness. The manner in which you have made this time sensitive and delicate process very smooth and efficient is most appreciated. You are now our main reference when in need of new hires, either temporary or full time. Moreover, I wanted to congratulate you for your dedication and your ability to understand our staffing needs considering the time restraints and the complex nature of our organization.”

HR Team

Process and Flow Control Solutions Provider

“We had several difficult positions to fill, and your responsiveness and focus on meeting our staffing needs has decreased our time-to-fill. Your expertise in the industry is evident in the quality of candidates you submit.”


International Oil and Gas Company

“Burnett Accounting Specialists is always ready and eager to help me with any search at the drop of a hat. We have a lot of changes that happen, sometimes minute by minute. They are always positive and work on those searches with great enthusiasm. I so appreciate all of their assistance and excellent work ethic. “

Top Texas temporary staffing and direct-hire recruiting service

Unlike many staffing and recruiting agencies, we offer you the advantage of dealing directly with the owners of our company. In 2010, Sue and Rusty Burnett decided they wanted to give back to the people who helped make their company a success. They did an Employee Stock Ownership Plan as a strategy for the company’s future. Both full-time staff and temporary/contract staffing employees take part in this unique ownership.

We are now Texas’ largest employee-owned staffing and recruitment agency as ranked by the National Center for Employee Ownership. We are also a nationally certified woman-owned business with Sue Burnett continuing as President.

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Employer services designed to meet the needs of Texas businesses

Our employment services are specifically designed to meet the temporary staffing and recruiting needs to Texas businesses. We have the capability to provide the type of recruiting services that best fit your company’s needs, including:

  • Direct Hire Placement
  • Temporary Staffing
  • Temp-to-hire
  • Payrolling
  • On-Site Partnerships
  • VMS / MSP

Transfer your recruiting and staffing process onto our experienced shoulders, and we’ll work to improve your time-to-hire, increase the quality of your candidate pool, reduce cost, and improve governmental compliance.