Customer Service

Employee Type: Temp-to-Hire
Experience: 6mo
Location: Austin, TX 78754
Job Reference #: 101900
Salary: $11.00/hr
Company Industry: Job Type : Collections
Job Title: Customer Service

Position Summary

This long-term temp position will allow you to show this company why they should hire you full time. Friendly staff members are waiting to show you how to put your Customer Service skills to work at this northeast Austin collections company.

Responsibilities for Customer Service

The Customer Service Agent answers inbound calls relating to customer questions surrounding toll charges and toll violations for various clients. As such they perform numerous account management activities such as accepting payments from customers, initiating disputes/inquiries/requests on behalf of the customer in resolving tolling issues and provides billing and tolling information to customers upon request.

Qualifications for Customer Service

Education/Experience Requirements:
High School diploma or GED equivalent
Strong interpersonal (written and verbal) communication skills
6 months of telephone experience in a customer service, telemarketing or call center environment
Fluent in English and Spanish is a plus

Skills and Required Knowledge:
Excellent customer service skills
Ability to type 25 words per minute
Ability to communicate clearly and effectively

Compensation & Benefits for Customer Service

As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Option Plan.

Position Type for Customer Service


If you have questions concerning this position, please contact  Kodi Keese.
Thank you for choosing Burnett Specialists.    Equal Opportunity Employer M/F/D/V

Meet your Recruiter

Kodi Keese
Company Name:   Burnett Specialists