Collections Specialist

Employee Type: Temp-to-Hire
Experience: 0-3 Years
Location: Austin, TX
Job Reference #: 30-102482-18KK
Salary: DOE
Company Industry: Job Type : Collections ASA : Professional General C
Job Title: Collections Specialist

Position Summary

Great temporary position with full-time potential! This fast-growing Real Estate Firm needs your communication and organization skills to help them contact, respond, and negotiate with current residents regarding their payments.

Responsibilities for Collections Specialist

•         Reviewing resident delinquent accounts for collection efforts
•         Correspond with residents via mail, email or text messaging to encourage payment of delinquent accounts
•         Manage inbound & outbound calls with residents to discuss outstanding balances, insufficient funds or returned checks
•         Educate residents on payment options, possible solutions, and the consequences of having a delinquency balance
•         Post rental payments to the resident’s ledger in designated resident database
•         Negotiate and process resident reimbursements
•         Connect with residents who repeatedly have a delinquent balance (Show empathy and provide outstanding customer service)
•         Performs other duties as assigned

Qualifications for Collections Specialist

•	High School Diploma or GED; Bachelor’s degree in
•	MUST be empathetic with residents 
•	Proficiency in MS Office
•	Strong attention to detail
•	Excellent written and verbal communication skills

Compensation & Benefits for Collections Specialist

As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Option Plan.

Position Type for Collections Specialist


If you have questions concerning this position, please contact  Kodi Keese.
Thank you for choosing Burnett Specialists.    Equal Opportunity Employer M/F/D/V

Meet your Recruiter

Kodi Keese
Company Name:   Burnett Specialists