Don’t Get Burned: How to Spot a Reputable Staffing Agency
When you’re navigating today’s job market—or trying to scale your workforce—the right staffing partner can make all the difference. But with thousands of agencies operating nationwide, it’s not always easy to tell the professionals from the pretenders.
So how do you know if a staffing firm is legit?
Whether you’re a job seeker looking for your next opportunity or a business ready to hire, here’s how to vet a staffing firm before you commit.
1. They Never Ask for Money Upfront
A legitimate staffing firm will never charge a candidate to find work. Their revenue comes from the employers they partner with—not from job seekers.
If a firm asks you to pay for placement, resume help, or access to job opportunities, that’s a red flag. Reputable firms provide free support for candidates and clearly explain how their services work.
2. They Have a Real Presence—Online and Offline
A trustworthy staffing agency will have:
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A professional, updated website
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A verifiable business address (not just a P.O. Box)
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Active social media and LinkedIn presence
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Online reviews on sites like Google, Glassdoor, and Indeed
These are all signs that the firm is visible, transparent, and operating within industry norms. No website, limited contact information, or no reviews? Proceed with caution.
3. They’re Registered, Certified, and Compliant
Most staffing firms are required to be registered with the state or local business authorities. Some also carry industry certifications, such as membership with the American Staffing Association (ASA) or the Better Business Bureau (BBB).
They should also:
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Comply with EEO laws
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Follow fair labor and payroll practices
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Be transparent about employee benefits and taxes
If a firm isn’t forthcoming about how they operate—or can’t explain their hiring process in detail—that’s a warning sign.
4. They Specialize in What You Need
Generalist agencies may have access to a broad pool of candidates, but reputable firms often specialize in industries or job functions.
For example, at Burnett Specialists, we focus on hiring in:
A firm that understands your field is more likely to have established relationships and insights into your industry’s hiring trends.
5. They’re Transparent About Their Clients and Process
If a recruiter won’t tell you where your resume is being submitted or can’t answer basic questions about the job or company, that’s a problem.
Reputable agencies are clear about:
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Who they represent
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What the job entails
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What the pay rate is (or salary range)
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What the next steps are in the hiring process
They communicate clearly and professionally at every step.
6. They Offer Support Beyond Job Placement
A legitimate staffing firm does more than fill a seat. They help both employers and job seekers succeed long-term by offering:
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Career coaching or resume support
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Onboarding assistance
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Payroll and HR management (for contract workers)
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Ongoing check-ins after placement
If an agency disappears after submitting your application—or fails to follow up once you’re hired—that’s a sign they’re more transactional than trustworthy.
7. They Have a Track Record of Success
Look for testimonials, online reviews, or case studies that show how the agency has delivered results for clients and candidates.
How long have they been in business?
What companies do they work with?
Do they specialize in your local area?
Burnett Specialists, for instance, has been serving Texas businesses and job seekers for more than 45 years. With deep roots in Houston, Dallas, Austin, El Paso, and The Woodlands, we’ve built our reputation on transparency, service, and results.
8. They Treat You with Professionalism and Respect
The way a recruiter communicates is often a reflection of the company itself. Pay attention to:
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Tone of voice
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Honesty about timelines and expectations
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Willingness to answer your questions
Legit firms value your time and career—not just their next commission.
Trust Is Earned—Start with the Right Partner
Understanding how to know if a staffing firm is legit is critical for protecting your time, money, and professional reputation. Whether you’re trying to hire fast or find your next opportunity, a trustworthy staffing firm will guide you with clarity, fairness, and expertise.
Work with a Staffing Partner You Can Trust
At Burnett Specialists, we’ve helped thousands of job seekers and businesses across Texas find success—without the stress, confusion, or red flags. From temporary placements to long-term hires, we prioritize transparency, support, and results.
Contact us today to experience the difference a true staffing partner can make.
