Call Center | Customer Service - Burnett Specialists
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Call Center & Customer Service

Placement specialty area
Find A JobHire Talent


Call Center | Customer Service 8

The Benefit of Burnett for Employers & Job Seekers

With nearly five decades of success, Burnett Specialists stands as a leading call center staffing and recruiting agency. Our Texas-based, employee-owned company boasts a large network for finding top-tier candidates in call center and customer service roles. We offer a competitive benefits package for our staffing employees and an effective pre-screening process for direct-hire candidates.

Seasoned Expertise in Call Center and Customer Service Recruiting & Staffing:
Burnett Specialists, an award-winning call center and customer service staffing and recruiting firm, brings decades of experience in staffing for these critical roles. Our seasoned expertise ensures a deep understanding of the skills, temperament, and qualifications essential for success in customer-facing positions.
Quality Talent Pool from Call Center Recruiters:

Our access to a vast pool of diverse and qualified candidates allows us to offer a range of talent, from entry-level representatives to experienced customer service managers. As your customer service placement agency and staffing firm, we ensure your specific requirements are precisely met.

Streamlined Process by Call Center Staffing & Recruiting Experts:
As your call center recruiters and staffing experts, we take on the burdensome tasks of sourcing, screening, and interviewing. We implement an efficient recruitment process that saves you time and resources, allowing you to maintain focus on your core business functions.
Scalability and Flexibility in Staffing & Recruiting:
Whether you need to ramp up quickly for seasonal spikes or are seeking long-term placements, Burnett Specialists, your customer service staffing and recruiting agency, provides the scalability and flexibility necessary to adapt to your changing needs.
Cultural Alignment and Retention Focus:

Recognizing the importance of company culture and employee retention in call center and customer service roles, Burnett Specialists, as a call center placement agency, takes extra steps to ensure candidates not only possess the required skills but also align with your organization’s values. This approach contributes to lower turnover and higher employee satisfaction.

What types of Call Center & Customer Service positions can we place?
This list includes a variety of roles, from entry-level positions to supervisory and management roles, catering to different aspects of call center operations and customer service.

  • Customer Service Representative
  • Call Center Agent
  • Call Center Representative
  • Customer Support Specialist
  • Technical Support Representative
  • Customer Service Associate
  • Customer Care Specialist
  • Inbound Call Center Agent
  • Outbound Call Center Agent
  • Call Center Team Leader
  • Customer Service Manager
  • Call Center Supervisor
  • Customer Experience Specialist
  • Customer Success Manager
  • Help Desk Associate
  • Chat Support Agent
  • Bilingual Customer Service Representative
  • Client Services Coordinator
  • Telemarketing Representative
  • Account Manager
  • Client Relations Manager
  • Contact Center Manager
  • Customer Service Trainer
  • Quality Assurance Analyst
  • Customer Support Analyst
  • Social Media Customer Service Representative
  • Telecommunications Specialist
  • Virtual Call Center Agent
  • Escalations Specialist
  • Customer Retention Specialist
  • Collections Representative
  • Customer Feedback Coordinator
  • Frontline Advisor
  • Customer Onboarding Specialist
  • Remote Customer Support Agent


Sourcing and Placing the Most Crucial and Sought-After Talent to Meet Your Needs

Our expertise in placing highly sought-after candidates in call center and customer service sectors is unmatched. We understand the nuances of these roles and provide candidates who can make an immediate impact.

Find The Nearest Burnett Staffing & Recruiting Agency Office

Discover the nearest Burnett Specialists office for your call center and customer service staffing needs. Our widespread presence ensures that expert assistance is always within your reach.

Burnett Staffing Offices:



Commercial Management

Consulting, Technology and Outsourcing Services Firm

“We have engaged Burnett Specialists for major efforts in three locations (Dallas, Houston, and Palestine, TX). Our experience is that Burnett has been an excellent business partner – one whom we know we can rely on to provide high quality, cost-competitive staffing services.”

“We have partnered with Burnett to staff multiple projects and they have demonstrated strong partnering skills on each project. Two of the projects involved staffing several hundred positions. They have provided knowledgeable, effective staffing experts who have teamed well with our service delivery teams and have demonstrated flexibility in rapidly adjusting to changing staffing needs. They have provided responsive services, consistently delivering to commitments, with a focus on performing at or below our established cost guidelines. The team deployed by Burnett Staffing on the project in Palestine, Texas worked countless hours to ensure the project’s success, and integrated seamlessly with our team to achieve incredible results.”

“The executive management team at Burnett is a pleasure to work with and have demonstrated the flexibility, responsiveness, and trustworthiness that underpins every good partnership.”

Vice President, Operations

Online Retailer

“I want to commend Burnett Specialists in general, and Krista Clements-Miller and Ruth Reading of your TeleSkills division in particular.”

“We had a need to quickly hire 23 people for inside sales, customer service, and call center sales director positions. We approached Burnett to source, prescreen, test, and interview candidates for us with a very short window of notice (2 weeks) and equally short turnaround time for placement (1-1/2 weeks).”

“Within one day, Krista began sending over pre-screened candidates. Burnett presented a total of 37 candidates to us in one week, and we filled all 23 positions with those candidates – an amazing ratio of success. Burnett understood exactly what we wanted, and did not waste time sending us people who were not supremely qualified for the positions, and in record time. 100% of the candidates showed up for and graduated from training, and all are performing commendably in their new roles.”

“We could never have met our hiring goals without Burnett’s assistance. The partnership exceeded our expectations for our rapid expansion. I would highly recommend Burnett Specialists to anyone looking for qualified candidates and best quality customer service and integrity.”

Commercial Management

Vice President, Operations

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